Cancellations

If you or one of your party are no longer able to attend the Festival, hover over the delegate’s pass from the My Passes section of your My Account area, click on Pass Options and then Cancel Pass. Please make sure you are aware of our cancellation policy before you choose to cancel your booking.

Please view our Terms and Conditions.

We regret that the Festival office will be unable to offer refunds or credits for 2018 or 2019 if a delegate pass is cancelled. However, it is possible to replace a delegate at any time, via the My Passes section of your My Account area. An administration fee of €130 + TVA for standard delegates and €80 + TVA for Young Lions & Students, is applicable for each name change completed online before Midnight GMT Friday 1 June 2018. The fee will increase to €200 + TVA for standard delegates and €110 + TVA for Young Lions & Students, after Midnight GMT 1 June 2018.

Yes. If you wish to reinstate a delegate pass, hover over the delegate’s pass from the My Passes section of your My Account area, click on Pass Options and then Reinstate Pass.