Festival passes can be booked online. You can also pay in person upon arrival at the Festival.
For all passes and prices, click here.
Please click on Forgotten Password and enter the email address you used to create your account. You should then receive an email to reset your password.
If you do not receive the link, please contact us.
You can register several delegates before submitting to pay and do not have to pay for all registered delegates at the same time. You can also register delegates and then return to the My Passes section of your My Account area and register additional delegates or make changes before paying.
If you do not yet know the name of the delegate(s) attending, you can still register them without having to provide any details.
Once you have the details, you'll be able to update the registration from the My Passes section of your My Account area.
If you choose this option, the price of the delegate pass will include an administration fee of €130 + TVA for Delegates (incl. Complete, Networking and Lions Health delegate passes) and €80 + TVA for Students and Young Lions (incl. Complete and Lions Health delegate passes).
After midnight GMT Friday 1 June 2018, the administration fee will increase to €200 + TVA for Delegates (incl. Complete, Networking and Lions Health delegate passes) and €110 + TVA for Students and Young Lions (incl. Complete and Lions Health delegate passes).
You will not be charged the admin fee again when you provide the delegate’s details later.
In order for your registration to be processed, you must have paid your registration fee in full (including bank charges if you pay by bank transfer).
If you pay by bank transfer, please email your bank transfer confirmation, including the Order Reference number (found in the subject header of your confirmation email) to our Finance Team.
Once we have processed your registration, we will send your final booking confirmation via email.
Please check with the French embassy in your country if you are unsure whether a visa is necessary.
If you do require a visa, you can download a visa invitation letter directly online from the My Passes section of your My Account area, once you have registered.
If the name on your registration differs from the one on your passport, please contact us.
Please contact us with a description of the steps taken and a screen shot of the error message you received. We will then get back to you as soon as possible.
You have started but not completed a delegate registration.
Please note the email you receive is an automated reminder. To stop receiving the reminders, please go back into the online registration you started and either proceed to checkout or delete the delegate registrations from the My Passes section of your My Account area.
You may not yet have paid for your pass(es): contact our Finance Team with any payment queries. Please include your order reference number in all correspondence. You can find this in the subject header of your confirmation email you received when you completed the online booking, in all correspondence.