Getting help

Head to any of the information desks around the Palais for general directions, advice, or if you need specific assistance.

Water and sun cream

These are your two essentials. It is hot in Cannes so keep hydrated and top up your sun cream regularly. There are water coolers throughout the Palais and unless marked otherwise, Cannes tap water is safe to drink, so carry a bottle with you and fill up as you go.

Medical assistance

There are medics and trained first-aiders on hand in the Palais and at the Cannes Lions Beach. There are also a number of local pharmacists and GP’s in Cannes and the Cannes General Hospital has an after-hours and weekends GP service. Remember to carry your health card if you’re a European resident.

Pedestrian crossings

Please take care when crossing the Croisette. Remember to look both ways and use the pedestrian crossing; traffic can be travelling faster than you think.

Staying together

If you are heading back to your accommodation late at night, try to arrange to walk with a friend. It’s best not to swim alone or at night and be aware that swimming in the sea after midnight is illegal in Cannes.

Valuables

Leave your passport and any valuables in your room, and use a safe if there is one. Remember to close all windows before you go out. While out and about, keep bags fastened and don’t carry them facing to the roadside.

Festival security

Be aware that we’ll be checking bags at the entrances to all of the main venues, and large suitcases/luggage will not be permitted inside the Palais. If you have any concerns during your time at the Festival, please just ask any Cannes Lions Official or alert a police officer.

Emergency services

In the event of a serious incident or emergency please call 112. Trained operators will either deal with your request directly or transfer you to the appropriate emergency service. Alternatively, call 18 directly for the French emergency services.