Can I receive a refund or credit if I cancel my booking?

We regret that the Festival office will be unable to offer refunds or credits for any current or future festivals. However, it is possible to replace a delegate, via the My Orders section of your My Account area. For more information on replacements, please see here.

We know that the impact of Covid-19 has changed the way we plan for the future, our Book with Confidence policy has you covered if the unexpected occurs.