How can I cancel a booking?
- Hover over the delegate’s pass in the Purchased Passes section of your Pass Manager
- Click on Pass Options
- Select 'Cancel pass'
Please make sure you are aware of our cancellation policy before you choose to cancel your booking. View our Terms and Conditions.
Can I receive a refund or credit if I cancel my booking?
We regret that the Festival office will be unable to offer refunds or credits for 2019 or 2020 if a delegate pass is cancelled.
However, it is possible to replace a delegate. Find out how by visiting Amend or replace.