Amendments and replacements

Handy information if you need to change the details on a pass

Can I change the name of a booked delegate?

Yes, if you wish to make a name change, you can do so by hovering over the delegate’s pass from the My Orders section of your My Account area, clicking on Options and then Replace Delegate. An administration fee applies.

Administration fees apply:

Until Midnight GMT Sunday 28 February 2021

Delegates and Young Lions (incl. Complete, Networking and Young Lions passes) will be charged €155 + TVA per name change completed online.

Students will be charged €95 + TVA per name change completed online.

From 00.01 GMT Sunday Monday 1 March to Midnight GMT Monday 31 May 2021

Delegates and Young Lions (incl. Complete, Networking and Young Lions passes) will be charged €225 + TVA per name change completed online.

Students will be charged €125 + TVA per name change completed online.

From 00.01 GMT Tuesday 1 June 2021

Delegates and Young Lions (incl. Complete, Networking and Young Lions passes) will be charged €285 + TVA per name change completed online

Students will be charged €125 + TVA per name change completed online.

From Sunday 20 June 2021

It will no longer be possible to make a name change via your online account, however you will still be able to make a name change at the registration area of the Festival, if the badge has not already been collected.

For unnamed delegates

If you choose the ‘Unnamed Delegate’ option, the price of the delegate pass will include the administration fee. You will not be charged the admin fee again when you provide the delegate’s details later

The ‘Unnamed Delegate’ option will only be available up until Midnight GMT Friday 30 April 2021.

Is there a deadline to make a name change?

No, however it will no longer be possible to make a name change via your online account, from Midnight GMT Sunday 20 June 2021.

Can I change the name/email of the contact person?

If you wish to change the name/email of the booking’s contact person, please contact us.