Amendments and replacements

Handy information if you need to change the details on a pass

Can I change the name of a booked delegate?

Yes, if you wish to make a name change, you can do so by hovering over the delegate’s pass from the My Orders section of your My Account area, clicking on Options and then Replace Delegate. An administration fee applies.

Up until Midnight GMT Tuesday 31 May It is possible to make a name change free of charge

From 00.01 GMT Wednesday 1 June, an administration fee of €285 + TVA for Delegates and Young Lions (incl. Complete, Networking, Young Lions passes) and €125 + TVA for Students will apply per name change made online.

From 00.01 GMT Sunday 19 June 2022, it will no longer be possible to make a name change via your online account, however you will still be able to make a name change at the registration area of the Festival, if the badge has not already been collected.

If you choose the ‘Unnamed Delegate’ option, you will be able to register your passes without having to provide any details. Please note this option is only available up until Midnight GMT Saturday 30 April 2022

Is there a deadline to make a name change?

From 00.01 GMT Sunday 19 June 2022, it will no longer be possible to make a name change via your online account. However, it will still be possible to make a name change at the registration area of the Festival if the badge has not already been collected.

Can I change the name/email of the contact person?

If you wish to change the name/email of the booking’s contact person, please contact us and we can update this on your behalf. We will need to know your order reference number, as well as the full name, email address and company address of the new contact person in order to make the change.

Your order reference number can be found in the subject header of your confirmation email you received when you completed the online booking.