Care at Cannes Lions

We are making this happen by implementing a comprehensive strategy around safety and care that addresses the needs of our diverse, global community.

In short, we expect respect. Every delegate, representative, or partner attending one of our events or interacting with our brand – as well as every member of the LIONS team – is expected to behave in a decent, fair, responsible, and reasonable way towards one another, our staff, company property, customers, and suppliers. Everyone has the right to feel safe, welcomed and supported.

We are working with leading safety and welfare professionals from the Good Night Out Campaign and X2 Consult to implement a robust framework that supports all delegates and maintains the collaborative, engaging spirit that defines Cannes Lions, where people share ideas, celebrate achievements, and build new connections.

For 2026, Cannes Lions will be implementing its Care at Cannes Lions Strategy:

• 21 trained safety professionals from X2 Consult will be present throughout Festival week on a 24/7 shift rotation; this comprises 18 safeguarding, 2 behaviour detection, and 1 on-call interpreter. All staff are fully vetted and security cleared by X2 Consult.
• GNO will deliver and implement a tiered training programme for on-site Festival staff, security teams, safety professionals, and all on-site designated safety leads.
• We will implement a QR Code Reporting System (Reporti), which will enable quick, confidential incident reporting and, if required, allow delegates to request help by sharing their location.
• Night Patrol: Security-trained professionals will be on duty throughout the evening.

The Festival is no place for inappropriate, disruptive, threatening or abusive behaviour – either in person or online, to other delegates, partners, speakers or our Staff. There will be clear, consistent consequences for any inappropriate behaviour, by anyone, at any time.

Should anyone attending the Festival need support, they should visit a Care Point or use the Reporting system.

There will be 3 Festival Care Points staffed by X2 Consult trained professionals at the following locations.

Care Point 1: Palais Des Festivals – Organiser Offices. Care Point 2: Pantiero Terrace – outside the Palais, next to Registration. (24/7). Care Point 3: Mondrian Hotel Gardens – mid-Croisette (24/7).

If you need to report an incident, talk or get support, no matter how minor it seems. Our team have been trained to listen and support you.

Scan the QR code or click the link below to access help:

We want everyone to have a great time at the Festival, so we’ve put together some guidance to help you feel safe in and around the grounds.

Head to any of the information desks around the Palais for general directions or advice or if you need specific assistance. If you have a safety concern while at the Festival or one of the fringe events, please contact a member of staff at the venue or let us know using the reporting incidents information.

Support for people who are unwell

If someone looks unwell or seems in need of assistance and you’re concerned for their safety, explain your concern to a member of staff and ask that they help the person get home safely.

• Inside the Palais - we have trained medical staff and security staff on site to assist.
• Inside a hotel, bar, beach, yacht - speak to a member of staff.
• In a public place - call the police on 112.

If someone is extremely unwell and incapable of walking or standing, call an ambulance immediately on 112.

Water and sun cream

These are your two essentials. It’s hot in Cannes, so stay hydrated and top up your sun cream regularly. There are water coolers throughout the Palais, and unless marked otherwise, Cannes tap water is safe to drink – so carry a bottle with you and fill up as you go.

Medical assistance

There are trained medical staff and first-aiders on hand in the Palais and at the Cannes Lions Beach during the Closing Party. There are also a number of local pharmacists and doctors in Cannes, and the Cannes General Hospital has an after-hours and weekends GP service. Remember to carry your health card if you’re an EU resident, or medical insurance details if you’re an international visitor. (UK included).

Pedestrian crossings

Please take care when crossing the Croisette. Remember to look both ways and use the pedestrian crossing, as traffic can be travelling faster than you think.

Staying together

As you would in any major city, please take precautions to stay safe and protect your possessions at all times. If you’re planning to attend one of our events, an Awards Show or a party run by our partners, please make sure you’ve planned your journey home. Don’t travel alone where possible. Book a taxi or walk with co-workers or trusted friends, especially late at night.

Valuables

Leave your passport and any valuables in your room, and use a safe if there is one. Remember to close all windows before you go out. While out and about, keep bags fastened and don’t carry them facing to the roadside. For misplaced valuables within the Festival, onsite lost and found is at the reception of the organisers' office. Find us on the left hand side of the red carpet steps, Palais I.

Festival security

Be aware that we’ll be checking bags at the entrances to all of the main venues, and large suitcases/luggage will not be permitted inside the Palais. If you have any concerns during your time at the Festival, please just ask any Cannes Lions Official or alert a police officer.

Emergency services

In the event of a serious incident or emergency, please call 112. Trained operators will either deal with your request directly or transfer you to the appropriate emergency service.

Address Book

Useful contacts to know (Please refer to the official Cannes website for emergency numbers)

Hospital

Hospital Centre Cannes 13 Avenue des Broussailles +33 4 93 69 70 00 Accident & Emergency, open 24 hours

Police Station

Cannes Central Police Station 1, Avenue de Grasse, 09400, Cannes

Taxi

Taxi Cannes Direct phone line: +33 (0)4.93.99.27.27 There are 154 taxis available 24/7 during Cannes Lions.

Tourist Office

La Croisette Tourist Office Palais des Festivals, 1, Boulevard La Croisette, 06400, Cannes, France +33 (0)4 92 99 84 22 Monday - Saturday, 9am - 7pm

Lost & Found

Lost & Found Office in Cannes 11, Avenue Saint Louis 06400, Cannes +33 (0)4 97 06 40 00 Monday - Friday, 8am - 6pm